Looking for the v10 manual? Visit our new user's guide!
 
Search Descriptions Version
 
 
This article applies to: MultiStore

Window blanks out when attempting to edit products

Symptoms
When attempting to edit products on the entityEditProducts.aspx page the edit window blanks out. (versions 9.0.1.3SP1+Admin and MSx 9.1.0.1 ONLY)

Cause
If the site has a renamed admin directory, a hard-coded admin directory reference in the web.config file causes the issue.

Solution
Modify the web.config file as follows:

Replace this line: <add name="adminXMLPackage" url="admin/x-{XmlPackage}.aspx" virtualPath="~/ExecXMLPackage.ashx" checkPhysicalUrlAccess="false" />

With this line: <add name="adminXMLPackage" url="{Directory}/x-{XmlPackage}.aspx" virtualPath="~/ExecXMLPackage.ashx" checkPhysicalUrlAccess="false" />