Looking for the v10 manual? Visit our new user's guide!
 
Search Descriptions Version
 
 
This article applies to: ML, MultiStore

Selected quantity is doubled when Product is added to cart


Symptoms
When a Product is added to the cart, the selected quantity is doubled, such as 1 becomes 2, 4 becomes 8, etc.

Cause
Using Internet Explorer 7 (or IE 8/9 in Compatibility View ) while having the AppConfig: Addtocart.UseImageButton set to true can cause product quantities to be doubled when adding to the cart.

Solution
Disable Compatibility View in IE8/9 and correct the order, or use a different browser such as Firefox or Chrome.