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This article applies to: ML8, MultiStore

Cybersource PIT transactions are not going through


Symptoms
When attempting PIT testing on Cybersource Gateway, an error occurs:

ERROR: Failed to get a response with status N'TrustFailure' and mmessage N'The underlying connection was closed: Could not establish trust relationship for the SSL/TLS secure channel.'

Cause
The AppConfig: CYBERSOURCE.PITURL may be wrong.

Solution
Change the AppConfig: CYBERSOURCE.PITURL to:

https://ics2wstest.ic3.com/commerce/1.x/transactionProcessor/