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This article applies to: ML8, MultiStore

Admin console is blank with the "Unlicensed" message displayed


Symptoms
After logging into the Admin Console the page displays a blank white screen with the red "Unlicensed" banner message.

Cause
The AppConfig: AdminDir has been changed but the site's admin folder has not yet been changed to match.

NOTE: This pertains to MultiStore 9.1.0.0+ and ML8.0.1.3+ releases.

Solution
Change the admin folder in the site to match the AppConfig: AdminDir, restart the site and log back in to the Admin Console. If the unlicensed message is still displaying, refer to the licensing instruction and correct the issue.