This article applies to:
MultiStore
Formatting is stripped from the email received using Mailing Manager
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Symptoms
After creating an email in the Mailing Manager using the RAD Editor, upon receipt of the email, all formatting is stripped.
Cause
This is a bug in all edition 9.x platforms prior to MSx9200.
Solution
Create your email using the mailfooter Topic, as it retains the formatting.
NOTE: In the Mailing Manager, you will be required to have something in the RAD Editor body: a single space is enough.
You may want to set the mailfooter back after editing it for the Mailing Manager as it may be used elsewhere.
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