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This article applies to: MultiStore

Formatting is stripped from the email received using Mailing Manager

After creating an email in the Mailing Manager using the RAD Editor, upon receipt of the email, all formatting is stripped.

This is a bug in all edition 9.x platforms prior to MSx9200.

Create your email using the mailfooter Topic, as it retains the formatting.

NOTE: In the Mailing Manager, you will be required to have something in the RAD Editor body: a single space is enough.

You may want to set the mailfooter back after editing it for the Mailing Manager as it may be used elsewhere.