Looking for the v10 manual? Visit our new user's guide!
Search Descriptions Version
This article applies to: ML v7, ML8, MultiStore

PayFlow Pro Error: Invalid vendor card

An “Invalid vendor card” error message is generated when using Payflow PRO.

This is an ‘Invalid Vendor Account’ error message.  The word ‘account’ is replaced with ‘card’ before the message is displayed to the customer.

First try entering the value that you entered for the PayFlowPro.USER appconfig in the Payflowpro.VENDOR  appconfig.  This should be the same value you’re using in the ‘Merchant Login’ field at manager.verisign.com.

Also, check your ‘Allowed IP Addresses' in the manager.verisign.com.  Make sure there are no IP address restrictions or you could be experiencing an IP restriction.