Looking for the v10 manual? Visit our new user's guide!
 
Search Descriptions Version
 
 
This article applies to: ML v7, ML8

RadControls Folder Not Found


Symptoms
The site throws a "RadControls folder is not found" error when trying to load

Cause
Version 7.0.2.0 and higher of the ASPDNSF software uses the new Telerick RAD editor for description fields, which has a known issue that results in a "RadControls folder not found" error.

Solution
The fix from Telerik is as follows:

1 - Open the RadControls\Editor\Dialogs\blank.html and replace its contents with:

     <root></root>

2 - Save the file

3 - Make sure that the blank.html file has the needed full ASPNET / NETWORK SERVICE permissions.