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This article applies to: ML v7, ML8, MultiStore

Error 10736 from PayPal


Symptoms
"Error: [10736] A match of the Shipping Address, City, State and Postal Code failed" when attempting transactions using the PayFlow Pro or PayPalPro gateways

Cause
PayPal/PayFlow validates shipping addresses on orders.  Orders MUST have a valid shipping address or this error will be thrown.

Solution
Verify the shipping address being used.