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This article applies to: ML v7

No shipping methods found when using realtime shipping


Symptoms
Customers are redirected to the cart page with a "No Valid Shipment Methods Found" error.

Cause
This can be caused by having mappings to states or countries located in the ShippingMethodToStateMap or ShippingMethodToCountryMap tables.

Solution
To resolve the issue, run the following statements against your DB after making a full backup:

     DELETE FROM ShippingMethodToStateMap
     DELETE FROM ShippingMethodToCountryMap
     DELETE FROM ShippingMethodToZoneMap