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This article applies to: ML v7, ML8, MultiStore

DHL No Longer Returns Real Time Rates


Symptoms
After upgrading to version 8.0.1.0 or higher, customers are no longer able to check out using DHL shipping. 

Cause
Since DHL will soon no longer be operating in the United States, we have removed the ability to request domestic rates from them.  DHL will now only work for non-US stores and customers.

Solution
Store owners will need to move to a shipping carrier that still operates in the US.