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This article applies to: ML v7, ML8, MultiStore

Unexpected Results with Realtime Shipping

Realtime shipping appears to be configured properly, but is not behaving as expected (free shipping is not being enabled, rates are not displayed, etc).

If the store has previously used fixed-rate shipping methods, the state/country/zone mappings in the database can interfere with the realtime rate functionality.

Run the following statements against your database:

     DELETE FROM ShippingMethodToStateMap
     DELETE FROM ShippingMethodToCountryMap
     DELETE FROM ShippingMethodToZoneMap

NOTE: If you are planning to go back to fixed-rate shipping in the future, back up these tables first!  This will remove all of your state/country/zone restrictions from the shipping methods you set up.