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This article applies to: ML v7, ML8, MultiStore

External references are currently not supported


Symptoms
When trying to do a product import from Excel, an 'External references are currently not supported' error is thrown.

Cause
The Excel worksheet has references to other worksheets or has information formatted in a special way (e.g. 'Currency' instead of Number).

Solution
The entire Excel worksheet should be in plain text with the values for each cell entered into the sheet directly (no references/formulas) and all values should be formatted as text or numbers.