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This article applies to: ML v7

License error regarding 'Gembox'


Symptoms
When I try to open the software I get the following error:  "License not set.  Call SpreadsheetInfo.SetLicense() method before using any other class from GemBox.Spreadsheet Professional Library."

Cause
This is usually caused by the application not starting completely due to some other error on the server (ex: a database permissions error that caused an exception during the initial load).

Solution
Run an IISReset or "touch" the web.config file to force the site to restart.