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This article applies to: ML v7, ML8, MultiStore

Why don't my upsell products show?

Upsell products do not display on the cart page.

The store is not configured properly or the products do not meet the necessary criteria.

Make sure that the ShowUpsellProductsOnCartPage AppConfig is set to true.  Also, upsell products must meet the following criteria or they will not display:

a) Cannot have sizes
b) Cannot have colors
c) Cannot require a text option
d) Cannot be kits
e) Cannot be packs
f) Must be published
g) Cannot be deleted
h) Cannot already be in the shopping cart

If your upsell products have any of those, they should really be used as "related products"