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This article applies to: ML v7, ML8, MultiStore

Why is my new skin not showing?

A new skin has been installed but the software continues to display the old skin.

The skin is cookied, or the software has not been told which skin to use.

Make sure that the DefaultSkinID AppConfig is set to the skin # you want to use (versions and older), and set the Skin ID from the Configuration - Store Maintenance - Domains tab per store ( and newer). Also, skins are cookied, so once the site has been visited once, the browser will continue to use the skinID that was in use when the site was first visited. To reset this, clear your browser cache/cookies and visit the site again.