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This article applies to: ML v7

Uploading Images Using the HTML Editor Causes Error: 500

Symptoms
When attempting to upload images using the tool included with the text editor in the admin site, you receive an Error: 500 when attempting to browse for the image.

Cause
This is caused by a path statement in the settings for the image upload tool.  Settings on some web servers cause this path to fail.

Solution
To resolve the problem, you must edit the path statement in the settings file:

1 - Open /admin/assetmanager/settings.asp in a text editor
2 - Locate the following lines...

     arrBaseFolder (0) =" ./images/" 'Use "Relative to Root" path

3 - And change it to one of the following:

     arrBaseFoler (0) = "/images/"
     arrBaseFoler (0) = "images/"
     arrBaseFoler (0) = "../images/"
     arrBaseFoler (0) = "../../images/"